COVID 19 (Corona virus) Notice
This notice is to let you know how we are operating in these trying times for our community. Our locations will be open as usual to serve all families in need no matter the cause of death or time of day or night. We as always are answering our phones 24 hours a day.
Until further notice we will not be making home arrangements , we are able to offer meeting with you in person at our location (2 people max.) or arrangements can be made via phone, fax or email. We will still come to homes to transfer a deceased person from their residence when death occurs, we just will not make arrangements in the home at this point. We will also continue to transfer deceased person from nursing facilities, hospices and hospitals or institutions.
Our staff are taking precautions to help ensure everyone’s safety. If you are showing symptoms of Covid 19, do not attend our office , please call us and we can offer you options to make arrangements without coming in person. If you have been exposed to anyone who has symptoms of Covid 19, we ask that you also not attend our office in person. When you visiting our office, we will require you to wash your hands at our location before interacting with our staff. We also ask you to maintain a 1 meter distance and not to shake hands with our staff.
We will continue to be at your service through this pandemic, Funeral Directors are an essential service to the community especially during a pandemic. We will honor or pledge to be at the service of our community as required by law.
If you have any further concerns or comments please feel free to contact us 24 hours a day.
Effective Friday, July 17, 2020, areas that enter Phase 3 of Ontario’s re-opening plan are subject to the following attendance limits:
Indoor funeral services and visitations are limited to 30 per cent of the capacity of the room, while maintaining two-metre physical distancing between attendees. (This is unchanged from the previous Registrar’s Directive of June 13.) All other requirements of the previous Registrar’s Directive remain in effect. (One staff per 10 attendees, guestbook, etc.)
Outdoor funeral services and visitations including graveside services are limited to a maximum of 100 attendees. Funeral Directors must have sufficient numbers of staff present to ensure physical distancing is maintained. Cemeteries are permitted to restrict attendance numbers to less than the maximum. (Funeral professionals should confirm these restrictions in advance of the service.)
As per the Registrar’s Directive, effective July 8: Wearing a mask or face coverings remains mandatory for all persons (funeral staff and attendees) inside all funeral establishments or any other indoor setting where a funeral or visitation is held in the following public health jurisdictions:
- Region of Waterloo
- Haliburton-Kawartha-Pine Ridge
Wearing a mask or face covering is strongly advised at all funerals or visitations in all other jurisdictions.